Support - fast and competent

Our high level of customer satisfaction is the result of our excellent support.

Support Hotline

+41(0)32 343 34 56

You will be connected directly to a support engineer or representative. Please have the machine number from the CE label ready for quick identification, or feel free to send us a support request by E-Mail.

E-mail Support

support@agfar.ch

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Service - according to measurement

We know exactly when your machine needs maintenance. Our experience, along with automatic data collection from cycle counters and other monitoring tools, ensures we’re always aware of its condition.

Service - according to plan

Preventive maintenance is the key to avoiding downtime. We service your systems directly on site and support them throughout their entire lifecycle maximizing uptime and productivity.

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Condition - based maintenance

We always know when your machine needs maintenance. With the help of cycle counters, measurement tools, and our experience, we continuously track its condition.

Service - according to data

Our smart, database-driven machine interface can collect and analyze plant data using advanced technologies like machine learning when needed.

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Service contracts

Let our specialists maintain your systems. For you, this means maximum predictability and minimal risk of failure. Lean back!

Third-party service

Thanks to a competent team, Agfar is usually also able to service systems from other manufacturers.

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Lifecycle and availability management

Comprehensive documentation across your machine’s life cycle supports sound economic and environmental optimization decisions.

Updates, revisions, and retrofits

We keep your systems current with services ranging from Microsoft updates and advanced image processing to integrating the latest laser technologies. We’d be happy to discuss the options with you.

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